Cargogen
Warehouse racking stacked with cartons
05 · AI and automation

AI Assistant

AI reads commercial invoices, sales invoices, vendor bills, shipping bills and booking emails into CargoGen for you to check. Admins can ask questions about the company's jobs and get answers from your own data. Tasks and approvals can be created when a job changes status.

PLAYBOOK · SUEZ DELAY
WHENshipment status changes to on-hold
THENflag shipment · notify customer · rebroadcast ETA
ANDhold invoice draft · escalate if customer premium
● ACTIVE WORKFLOW

What you can do in AI Assistant

AI Assistant · what it coversCargoGen · module 05 of 06
01 · Document reading

Commercial invoices, sales invoices, vendor bills and shipping bills, from PDF or scan. AI fills in a draft, matched to your existing records, and you confirm it.

AI does this
02 · Email inbox

Forward booking and document emails to your CargoGen address. AI links each email to its job, or fills in a new job from it for you to check, and drafts a reply.

AI does this
03 · Ask about your jobs

Admins can ask about shipments, invoices and customers in plain language, and get answers, quick reports and charts from your own data.

AI does this
04 · Charge suggestions

On a new job, AI suggests the usual charges from the mode, cargo and your past jobs, so the charge sheet is not started from blank.

AI does this
05 · Workflows

Set up steps that run when a job is created or changes status: create a task for someone, or wait for a person's approval before the next step. Or run them by hand from the job.

06 · Customer emails

Booking confirmations, delay notices and arrival notices written from the job details, for you to edit and send.

AI does this
07 · Daily briefing

Each morning the dashboard shows a short AI summary: jobs that need attention, jobs closing today and open issues.

AI does this
How it works

AI fills in the details, you check them

Most of the AI in CargoGen is about reading documents. Upload a commercial invoice, a vendor bill or a shipping bill as a PDF or a scan, and AI reads it into a draft: parties, ports, cargo lines, values, terms. Names are matched to the clients, carriers and ports you already have so nothing gets added twice. You check the draft, fix anything that is wrong, and confirm. Only then is it saved.

Admins can also ask questions about the company's jobs, invoices and customers in plain language. The answer comes back as text, a table or a chart.

app.cargogen.com/chat
CargoGen AI Assistant screen
Ask a question about your jobs and get the answer as figures, a table or a chart.

Each company also gets its own CargoGen email address. Forward booking and document emails to it, and AI reads each one: it links the email to the right job, or fills in a new job from it for your team to check, and it can draft the reply.

Document reading works on scans and photos as well as clean PDFs. AI returns a draft with the fields filled in, and names are matched to your existing records: a consignee you have shipped to before is linked, not created again. The draft waits until someone confirms it. Nothing is saved to the job just because the AI read it.

The assistant answers only from your own company's data. Each question looks only at the jobs, invoices and documents it needs, and no other company's data is ever included.

Workflows follow the rules you set. A workflow starts when a job is created or changes status, or when you run it by hand. CargoGen then works through the steps in order: a step can create a task for a person or wait for someone's approval, and the next step waits until that one is done.

Each morning the dashboard also shows a short AI briefing: jobs that need attention, jobs closing today and open issues.

Settings shows how much AI you've used and how much is left this period. Text from emails and uploaded documents is kept separate from CargoGen's own instructions to the AI, so a document can't change how the AI behaves.

Related

Other parts of CargoGen

Book a demo

See CargoGen on one of your own shipments

Book a 30-minute demo and we'll take one of your current jobs from booking to invoice, using your own documents.

What you get
01Fill in the contact form and we agree on a time
02Bring one of your own invoices and watch the AI fill in the job
03Unlimited users on every account, and you can cancel any time